Record your screen and camera, share an instant link. The best async communication tool for client and team workflows.
Editor's Verdict
Loom is the best async video communication tool for remote teams. The Chrome extension enables instant screen recording with webcam overlay, click, record, share a link. Replaces long email threads with 2-minute video walkthroughs. The free plan (25 videos, up to 5 minutes each) is generous enough for individual freelancers.
Overall
4.5 / 5
Pricing
Freemium
Install Loom
Official extension, always install from the verified source
Loom is a screen-and-camera recording extension that lets you create shareable video messages without scheduling a meeting. Click the icon, pick what to record (screen, tab, camera, or a combination), record, and Loom generates a shareable URL the moment you stop. The recipient can watch in their browser without installing anything, leave timestamped comments, and react with emojis.
Free tier vs paid features
The free tier caps at 25 videos in your library and 5 minutes per recording. For occasional use this is enough; for daily use it is not. Business at $15/user/month removes both limits and adds video editing, custom branding, and analytics on who watched. The Enterprise tier adds SSO and admin controls. Most teams that try Loom seriously end up on Business within a few months because the 5-minute cap becomes painful fast.
Free
Free tier, 25 videos, 5 minutes each
Paid
Business $15/month per user, unlimited videos, no time limit
Who actually uses Loom
For remote teams, Loom is the standard for "this is faster to show than write" messages. Bug reports, design feedback, code reviews, sales demos. For customer support, recorded walkthroughs answer recurring questions once and link forever. For sales, personalised video intros consistently outperform plain emails. Atlassian acquired Loom in 2023, and the integration with Jira and Confluence has improved noticeably since.
Pros and cons
Pros
Fastest way to send a video message
No-install playback for recipients
Reactions and timestamped comments
Atlassian integrations (Jira, Confluence)
Free tier is enough for occasional use
Cons
Free tier limits become frustrating quickly
5-minute cap hits exactly when you need 6 minutes
No Safari version (use the desktop app instead)
Larger video files than competitors
Should you install Loom?
If you work remotely or send instructional videos regularly, Loom is the easiest tool to learn and the most consistent for recipients. The free tier is genuinely usable as a trial; the Business tier pays for itself fast in async-communication time saved.
Frequently Asked Questions
Yes, with limits. The free tier includes 25 videos in your library and a 5-minute cap per recording. Beyond those limits, you need a Business plan at $15/user/month, which removes both caps and adds editing, branding, and viewer analytics.
Yes. Loom is owned by Atlassian (since 2023) and follows SOC 2 Type II security standards. Videos are private by default; you choose who can view each video by sharing the URL or restricting to specific people. The extension has the standard screen-capture permissions you would expect.
Loom does not have a Safari browser extension. Mac users can install the Loom desktop app instead, which works alongside Safari and other browsers. The desktop app has the same recording features as the Chrome and Firefox extensions.
Vidyard has more built-in sales tools (CRM integration, view tracking, call-to-action overlays), making it the better dedicated sales-video tool. Loom is better as a general-purpose recording tool that works for sales, support, internal updates, and bug reports. Many sales teams pay for Vidyard for client-facing work and use Loom internally.
Yes, on paid plans. The free tier supports trimming the start and end of a video. Paid plans add full timeline editing (cut middle sections, insert text overlays, blur sensitive content) directly in the browser. There is no need to download and re-edit in a separate tool.
Yes. When recording, Loom can capture audio from your microphone, your computer's system audio, or both simultaneously. System audio capture is necessary when recording a video call or a tutorial that includes computer sound.